Returns and Refunds
- We offer a 30 day return policy for unused and unopened products.
- To initiate a return, contact our customer service at [email protected].
- The customer will pay for postage incurred for returning the product.
- Once the goods are received, they will be professionally inspected for any faults of the manufacturer.
- If the damage is deemed accidental damage/wear and tear the products will be returned to the customer and the customer will bear the postage charges for the same. We will inform the costs via email before sending it back to the customer.
- If the inspection reveals any fault of the manufacturer, then the product will be exchanged for a new product (subject to availability) or fully refunded.
- If the product is deemed faulty, we will reimburse you with reasonable costs of your return shipping charge if you include a receipt.
- All faulty goods must be clean, dry and free from dirt and mud. We will not process any return we deem too dirty or wet.
- The management of the Store will solely decide on returns.
- Refunds will be processed within 5 business days after receiving the returned product.
- Nothing in this Returns Policy affects any statutory rights you may have as a consumer.